Effective Date: October 22, 2020
User Guide - Account Settings and Overdraft
User Guide
Account Settings and Overdraft
Effective Date: October 22, 2020
Step 1
Once you are on the home screen for the Online Banking Portal, navigate to the "Account Settings" page under the "More" navigation link. In this guide we will cover the most commonly used accounts settings, but some features may be covered in other guides.
Step 1(a)
You will then land on the “Account Settings” main screen.
Step 2(a) - Individual Settings
The "Update Profile" section allows you to add emails and phone numbers to your account. Only "Primary" emails and phone numbers will receive alerts and notifications. Cell phone numbers will be able to receive One-Time Password (OTP) texts, whereas office numbers will not be able to.
Step 2(b)
Navigating to “Change Password” screen will bring up this menu to change your current password.
Step 2(c)
The “Device Management” section allows you to remove devices you have authorized to access the account via OTP (One-Time-Password) authentication.
Step 2(D)
The “Nickname Accounts” screen allows you to edit the nicknames of the accounts that appear on your main account dashboard.
Step 2(E)
The “Show or Hide Accounts” menu allows you to show or hide any of your accounts that appear on the main account screen. This is useful if you only want certain accounts to be visible to employees.
Step 2(f)
The “Paperless” screen allows you to opt your accounts into and out of paperless statements. This can be changed on an individual basis for each account.
Step 3 - Overdraft Protection
Along with the settings covered in the “Account Settings” menu, one more setting we would like to cover is switching on Overdraft Protection for your accounts. Start by navigating back to your home screen. Once on your home screen, click into one of your accounts.
Step 3(b)
Now that you are in your desired account, click on the “Overdraft Protection” section. This Overdraft Protection services allows clients to link a coverage account—a savings, money market, or secondary checking account—to your primary checking account so that available funds are automatically transferred from the coverage account to the primary checking account to prevent overdrafts when the balance in your primary checking account is insufficient. For Overdraft Protection Lines of Credit, contact your Relationship Manager.
Step 3(c)
You will then be presented with the screen below. Click “Add Overdraft Protection” to begin enrolling an account.
Step 3(D)
Next you will be presented with an explanation of how overdraft protection works for your account. Please read this carefully to understand possible fees associated with Overdraft Protection.
Step 3(e)
Next will be the screen that allows you to select which coverage account to opt into Overdraft Protection. Select the source of the coverage account from the drop-down menu and press continue.
Step 3(f)
Lastly, you will be presented with a confirmation for enrolling the selected coverage account in Overdraft Protection. Click “Add Overdraft Protection” to complete set-up. Note below that the two accounts cannot be the same. Once you select a different account you will receive a green confirmation.
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“Bottom line, you need funding from a bank that listens"
“They take the time to learn
about potential customers
and their particular industry.
It makes a huge difference…”
“The success of every vendor depends on a financing partner…”
“Their years of industry experience promulgate itself in the consistent professional and reliable service provided…”
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