Now you will be on the “Transfer Money” screen from the “Transfer” menu. To transfer funds between internal accounts (deposit and loan accounts), select from the dropdown arrows which internal accounts you want to transfer funds to and from, then set the transfer amount. Then click “Continue” to follow through with transfer details and confirmations.

To transfer funds to an external account, you must first add one at another bank or credit union by clicking “Add External Account”.

To add an external account, first enter in a name for that account (you can change this name later if you’d like to nickname it). Continental Bank does not validate the external account or routing number you enter, so make sure they are correct before adding the account. Add as many external accounts as you’d like—they’ll be saved to your dashboard for easy use in future external transfers. Hit “Next”.

Then you will be presented with a confirmation screen asking you to click “Add Account”.

Once you click “Add Account” it will verify you are authorized to add that account by sending a One-Time-Passcode (OTP) to your email or cell phone number. Push “Send Code”.

Then type into the box that appears the 6-digit OTP. Click “Validate OTP”. If you didn’t receive it within a minute, or it expired, you can click “We can send it again”.

Immediately, you will receive a green confirmation that the External Account was successfully added.

Now you will enter in all required fields to make the ACH transfer. You can set one-time or recurring ACHs for now or in the future. Notice below that monthly payments will auto pull for 6 months.

Once you review and confirm the transfer is set up properly, hit “Transfer”. You will the validate an OTP.

You will then be presented with the screen below. Click “Add Overdraft Protection” to begin enrolling an account.

On the “Transfer” homepage, you can “Manage External Accounts” to add, delete, edit, and give nicknames to external accounts. You can also view Transfer History and Upcoming Transfers.

If you select “Upcoming Transfers” tab you can see all upcoming transfers. You can also click on the three little dots to edit or delete pending or scheduled transfers.

Enrolling in Bill Pay is easy. From your home screen navigate to the link marked “Pay Bills”.

Next, select an account you want to enroll in Bill Pay. Follow the screens as it walks you through each step of the process for enrolling that account.

From the main “Bill Pay” screen, you can see the below 3 sections:

1. Below is the “Manage Payees” screen. Note: the green lightening icon next to XFINITY indicates 2-day electronic Bill Pay (ACH), whereas the 123 Utilities has no such icon (3-day mailed check). 

2. Below is the “Bill Pay History” screen. Click on the amount to edit the Bill Pay before it clears. 

3. Below is the “Scheduled Bills” Screen. Click on the Payee (Biller) to edit

The first screen lets you add a payee (or biller). Follow the screen prompts similar to other steps to add your payees. Having that payee’s information available will also help speed up this process.

Once you successfully add a new Payee, you will see a green confirmation dialogue appear. Payees can be easily managed and edited when addresses or account numbers change. The green lightening icon next to XFFINITY indicates that the Payee is a larger Payee recognized in the system that accepts electronic payments that are processed within 2 business days. Payees without that icon are sent a physical check in the mail that is delivered and processed within 3 business days.

When setting up a new Bill Pay, ensure the frequency and delivery date are correct. If you schedule a bill or transfer and need to go back and edit or delete it, just click on “Scheduled Bills” to do so.

To initiate an outgoing Wire Transfer, please fill out and sign our Wire Transfer Form and email it to your Relationship Manager or Deposit Coordinator to set it up in the system. The Deposit Coordinator may need to call the sender to verify the sender is are authorized to initiate the Wire Transfer.

Domestic and International wires are available but only to be sent in USD. Wires can be set up as one-time transactions, or recurring/scheduled transactions. If the Bank receives the completed Wire Form before 3:00pm MST on any business day, the wire will be processed and sent same day.

Once the wire is sent, you will receive an email notification and will be able to see the transaction appear in your Mobile and Online Banking screen.

In January 2021, Continental Bank’s Online and Mobile Banking platforms will enable you to set up and initiate you own wire transfers in online banking instead of having to fill this out and email it to the Bank.