Effective Date: October 22, 2020
User Guide - Account Pages Summary
User Guide
Account Pages Summary
Effective Date: October 22, 2020
Step 1
Once you are logged in, you should be presented with the Homepage for all of your deposit and loan accounts at Continental Bank. All accounts tied to different companies through common ownership are available to see on one screen (subsidiaries, parent companies, other companies that are commonly owned, etc.) Click on one of your accounts to access that account’s individual home screen. If you want to hide any account from being publicly see by all online users, visit the “Account Settings” guide.
Step 1(a)
From the below Homepage screen, you can also choose to open an additional account, pay bills, access secure messages, and look through more options below the header.
Step 2(b)
On your first login, you will have to go through a multifactor authentication process by entering in a 6-digit One-Time-Passcode (OTP). The OTP will be sent to the Primary account person’s email or phone number registered on file (depending on which options you choose).
Step 2(a) - INDIVIDUAL DEPOSIT ACCOUNT HOMEPAGE
For Checking, Savings and Money Market Demand Accounts, you can: 1) Transfer Funds, 2) Change Statement Settings, and 3) Download, search and filter your transaction history. CD accounts do not have the capability to transfer funds.
Step 2(b)
From the same screen, you can turn on/off Overdraft Protection (more details in the “Account Settings” section). Below that switch are 4 common links: 1) Monthly Statement; 2) “Order Checks” (covered in the “Ordering Checks” section); 3) Make a Stop Payment on a Check; and 4) Account Details.
Note: Savings and CD accounts are not permissioned to order checks or make Stop Payments on checks.
Note: Savings and CD accounts are not permissioned to order checks or make Stop Payments on checks.
Step 3(a) - Ordering Checks
Order Checks – see the “Ordering Checks” section for details.
Step 3(b) - Statements
Downloaded statements show check images and deposit slips. Year-end Tax forms are also available.
Step 3(c) - Stop payment on a check
Stop Payments on a Check. Our Fee Schedule indicates a $25 charge for placing a stop payment.
Step 3(d) - Stop payment on a check
Once the check number is entered, a dialogue will appear indicating the stop request was made.
Step 4(a) - Checking and savings account details
The below screen gives you options to see your full account number, edit the account name shown on the home screen, and more.
Step 4(b) - CD Account details
The below screen gives you options to see your full account number, Maturity Date, Grace Period, Interest Rate (APY), and edit the account name shown on the home screen.
Step 5 - Loan Account Details
The below loan screen gives you options to see all the necessary account details on your loan account. You can make online loan payments or line of credit paydowns via an internal transfer from a Checking or Savings accounts to that loan or line of credit account. You may also draw down funds from a line of credit and have then deposited (transferred) into a Checking or Savings account.
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“Bottom line, you need funding from a bank that listens"
“They take the time to learn
about potential customers
and their particular industry.
It makes a huge difference…”
“The success of every vendor depends on a financing partner…”
“Their years of industry experience promulgate itself in the consistent professional and reliable service provided…”
“Bottom line, you need funding from a bank that listens"
“They take the time to learn
about potential customers
and their particular industry.
It makes a huge difference…”
“The success of every vendor depends on a financing partner…”
“Their years of industry experience promulgate itself in the consistent professional and reliable service provided…”
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